HeelSnaps® 60-Day Satisfaction Guarantee

Our commitment to excellence is reflected in the quality controls we maintain for HeelSnaps®. Should you find yourself dissatisfied with a HeelSnaps® product purchased from heelsnaps.com or an authorized seller, you have the flexibility to request a refund or replacement. It's important to note that the HeelSnaps® 60-Day Satisfaction Guarantee does not extend to products obtained from unauthorized sellers, as we cannot vouch for the quality of such items. This guarantee is exclusively available to the original end-user purchaser.

How To Claim The Guarantee: To initiate a Guarantee request, please reach out to us at 1-877-296-2807 or contact our Customer Service via email at info@heelsnaps.com. Ensure you provide details about where and when you made your purchase, accompanied by a receipt and images of the product. Guarantee requests must be submitted within 60 days of the purchase date. In some instances, you may be required to return the product, and if instructed, you may be responsible for the associated mailing costs. Kindly refrain from sending any products without obtaining prior authorization.

Guarantee Guidelines: We retain the right to verify information, request a receipt, and exercise discretion in denying Guarantee requests, especially in cases of suspected fraud or if the customer has misused the HeelSnaps® 60-Day Satisfaction Guarantee.

If you have inquiries about whether a seller is an authorized HeelSnaps® distributor or need assistance in purchasing from our authorized sellers, please contact us at 1-877-296-2807 or via email at info@heelsnaps.com.